About NextGen | NextGen Web Hosting

NextGen Web Hosting was founded in 2008 with the goal to bring fast, friendly and reliable web hosting to individuals and businesses around the world. Since then, we’ve hosted family blogs, enterprise websites and just about everything in between, meeting the demands of eager website novices and some of the top developers in the industry.

Over the years, we’ve invested every last penny right back into our customers, expanding our network, support services, product offerings and more to make sure we please one person: you.

In addition to our 10 Reason To Choose NextGen, here are some things that we think set us apart from the competition:

No Tricks

What you see on our plans page is what you get. It’s as simple as that. We don’t charge fees for changing plans, setting up your account, or getting superior support because we know that doing that to clients is plain wrong. While we also love coupons, we believe that offering limited-time offers and other “gotcha” specials to make clients sign up and get locked into a contract is also not a nice thing to do, so we instead keep our everyday competitive and low prices the same for everybody, all the time.

We believe that once you pick a plan and become a client, you can keep that plan’s features and price indefinitely, without any price increases or feature changes. At NextGen, the price you see on our site is the amount you’ll be billed as long as you’re a NextGen client. Our straightforward and simple billing system makes it easy not only to read your bill, but to see where every cent of your payment to us goes.

Premium Support

NextGen’s knowledgeable, non-outsourced support team is like nothing you’re ever seen online before. We’ve all heard horror stories about miserable support experiences at big companies. However, NextGen is very different. Every support representative at NextGen is intensively trained in the workings of our company, as well as how to effectively communicate with clients so that they can fully help you the first time you need assistance. Since our friendly client support team knows how we work as a company so well, they can also make things right without having to do things like wait for supervisor approval or transfer you to a different department.

However, you don’t have to pay high premiums to get access to the best support team in the business. Every NextGen client is entitled to our premier support at no extra cost.

Super-Fast Servers & Incredible Uptime

Our primary focus at NextGen is to make sure we provide you with top-notch and high quality service all the time. That’s why as part of this focus, we’re always upgrading our servers to the latest models and optimizing them to make sure they are among the fastest in the industry.

One of the things we do to keep our servers running fast is by optimizing the number of clients we put on each one. By not overloading these servers, we can make sure that your website is always fast and always online. To keep this promise of always being fast, we are proud to have excellent uptime ratings across all of our plans. However, in the rare occasions when things don’t go as promised and your server goes down, we’ll credit your account back in accordance with our service level agreement (“SLA”).

Have questions? We’d be happy to talk to you about a plan that fits you or your business’ needs. Contact a NextGen Sales Representative today to find out what we can do for you.