Welcome To The New NextGen

  • Friday, 10th August, 2012
  • 12:44pm

Dear NextGen Client:

We hope you and your business are doing well. While we always work hard to make sure that you remain successful on the web, we are writing to you about our business, and some exciting new improvements and changes we're happy to announce. Over the past several months and years, we've been diligently studying how clients like yourself use our site and services, and, as part of this study, we're proud to unveil the following new features, products, and services which allow you to get the most out of your NextGen services online:

  • New Website and NextGen FrontDesk - We completely redesigned both our website and NextGen FrontDesk Client Center to better serve the your needs and provide you with a simplified, easy-to-navigate interface for all of your billing and support needs.
  • New, Faster Infrastructure - We've heavily invested into the improvement of our network and server infrastructure to provide you with the latest, fastest, and most reliable and most secure cloud-based hosting solutions.
  • New Products and Services - In addition to adding SSL certificates, dedicated IP addresses, and CloudFlare services, we've entirely overhauled our main hosting plans to make sure you can get the greatest value for your money.
  • Improved Support - We know how important prompt and high quality support is to you, so that's why we've made several new improvements in our support department. From expanded hours to easier ways to submit tickets, we're committed to serving you.

All of the above items are now available for you to explore, research, and enjoy today. However, rest assured, these new changes will only help us provide you with the same great reliable, professional, and friendly customer service you've come to expect from us. At the core of these new improvements, and at the core of our own business, we're still committed to your success online and will continue to carry out our mission to provide you with the highest quality services available online today.

We thank you for choosing NextGen as your web hosting provider of choice and hope you enjoy these new improvements we have in store. If you have any questions at all regarding these changes or your service with NextGen, please contact your account representative or our support team.

Best Regards,
NextGen Web Media & NextGen Web Hosting

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