Every server has been optimized for speed, from the software that powers our servers to the datacenters they reside in. We use only the latest Intel Xeon E5520 processors, along with RAID 10 hard drives and patented CloudLinux technology to make sure your site has maximum performance 24/7.
We’re always available, and so is your website. That’s why every plan we sell has a 99.9% uptime guarantee, meaning you can get to work on your site without having to worry whether it’s up or not. Our trained datacenter staff also monitors your site 24/7, 365 to ensure it’s working at its peak performance.
We’re Always There To Help
NextGen has trained support staff standing by to assist you. We’re also always looking out for your site, 24/7, 365, and our team of friendly support and sales staff always looks forward to treating you with courtesy, friendliness and respect whenever you contact us.
We’ve Got Your Back
We use the advanced R1Soft Continuous Data Protection software to take full, off-site server backups three times a day to ensure your valuable data is kept safe at all times. Delete a file on your site accidentally? With our industry-leading technology, you can restore that file back to your site with just the click of a mouse.
We’ll Keep Your Site Safe
We use an exclusive combination of anti-spam and anti-virus software to prevent over 90% of malware that comes to your email address, before it even comes to your inbox. Our unique combination of software make sure that your email and computer remain safe, as well as your website.
We Don’t Oversell
Overselling is a common, but unfortunate, practice in the hosting industry where hosts cram as many clients as they can onto one server to make money by offering more features than they can actually give out. In the end, this process can cause outages and account suspensions. Our policy is clear: we do not oversell any plans we offer.
We’ll Help You Move
We’ll take away the pain of switching hosts by handling the entire transfer process for you! If your old host uses cPanel, let us do the work of moving your hosting and domain to us for free. Contact our Support department for more details.
We always use the latest software to power our servers, ensuring that your hosting account is protected from bugs, viruses, spam and other malware. Staying up-to-date also means that you get the latest features that cPanel, and the web hosting industry, have to offer.
We Know What We’re Doing
Every staff member we employ is highly skilled in what he/she does, ensuring you get the best possible service all around. Our staff members have years of experience in the web hosting and customer service industries and undergo rigorous training before taking their job positions, meaning you get the best quality hosting service around.
We Value Your Business
We care about your account with us and we treat every one of our client’s accounts and services like they were our own. We also treat each and every client with a smile and respect because we value your business. At NextGen, we don’t let our clients down, and we don’t settle for anything less than the best when it comes to the quality of our service.